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Tenants
Find information about being a tenant with Mana Property Management including FAQs and other useful info
At Mana Property Management, we don't just manage your property, we look after it.
Mana Property Management
Mana Property Management are working hard toward managing the best quality portfolio of rental properties in Dunedin. The better quality our properties, the more comfortable our tenants are, the longer they stay, the less wear and tear their property suffers and ultimately the better the return on investment for owners.
Our processes follow the Residential Tenancies Act strictly but we aim to deliver that with kindness and empathy to our tenants. We take being the manager of their home very seriously and do our absolute best to make a tenancy with us a very pleasant experience.
What makes Mana Property Management different?
We are available whenever you or the tenants need us
We do not close for the weekends, in fact we can be contacted 24/7 and we aim to deal with all queries immediately so that both our landlords and tenants remain satisfied.
Property investing is our main focus
Often property management companies are tagged onto other businesses like real estate agencies as a secondary operation. We are independent property managers and this IS our business. This allows us to focus on quality management with all of our resources.
Our rates are competitive
We pride ourselves on the quality of service we provide and the thoroughness of our operation. We look at the big picture and understand we are all investing for the financial rewards!
We use the most up to date processes and technologies available
We maximise your returns and minimise your involvement and stress by researching and adopting the latest processes, procedures and use of technology. We understand the importance of efficient and modern management and we are at the forefront in our industry to benefit you as the property owner.
We don’t charge for those 5 minute on site running repairs
While managing properties, we have found that the little jobs like a tripped fuse, loose screws, tap washer, leaking pipe joint, towel rail coming off the wall (in fact the list is endless) can be simple tasks that can be attended to there and then or like the fuse, over the phone. However many property managers call out a tradesman which can cost you the landlord $50 or more unnecessarily.
Detailed property inspections keep you up to date
Our property inspections are extensive. We provide detailed information on how the tenants are looking after the property and keep you informed on maintenance undertaken and required. Our inspections include a good selection of colour photos to help keep you fully informed. We can also provide Video inspections when required.
